We use either standard Royal Mail postal services to deliver your goods (First Class, Second Class & Parcel services) or an overnight courier service. Which service is used is dependant on both the weight and the value of your parcel. Most services will arrive within 3 days but you should allow 5 days for delivery. If your nappy needs are particularly urgent please feel free to contact us by telephone or email to discuss availability and delivery options and we will do our best to get your order to you quickly.

UK delivery charges We offer FREE delivery on orders over £50, or £1.50 for orders below £50 within the UK. This may on occasion exclude some UK islands including (but not restricted to) the Outer Hebrides, Isle of Man, Channel Islands & Isles of Scilly for heavy parcels where standard Royal Mail services and courier options may be restricted. If your order is affected we will contact you with details of delivery costs at which point you may cancel your order without obligation should postage costs prove unacceptable.

Delivery charges outside the UK If you are ordering from outside the UK we will contact you by email to let you know the delivery charge for your order. We charge postage based on the weight of your order - and average charge to an EU country is £2.20 but heavier parcels may cost more. If, when we contact you with the delivery charge you are not happy you may cancel your order.
Please note, we are unable to dispatch Mother-ease or Tots Bots products outside of the UK